For providing efficient customer support, companies use customer support software like www.supportcrm.com.It has modules like helpdesk, ticketing system, contact management etc for providing exceptional customer service to
Customer support is a service provided by a company to interact with customers and resolve their needs, queries, complaints or issues.
Customer support work is carried out by employee of the company who provides
Customer support software enables a company to create and manage customer queries through a centralized database
Companies can track incidents from the moment they are created until they are resolved online.
Customer Support refers to the practice, strategy and technology that an enterprise can adopt to manage customer interactions quickly and efficiently with the goal of improving customer relationship
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Features of Customer Support Software