Our customers success is critical to our growth and we’re committed to succeeding together
Customer Service refers to the tools that a company uses to manage and analyze customer complaints and issues throughout the customer life cycle
Using our Customer Service Software, companies can automate customer support requests and provide exceptional service to clients
Company Background
We have considerable experience of developing web applications and mobile apps for past 12 years
Our team consists of expert Web Developers and Software professionals that have latest skills and proven expertise
We also provide Outsourcing of Software Development services and over the past few years we have developed over 1200+ Websites and Mobile Apps for clients
The main modules of our Customer Service Software are:
Knowledge Base
Create articles, FAQ’s, user guides and videos for your customers to improve customer service and reduce customer support tickets
Ticket Management
Streamline the ticket management system by providing Multichannel Support through email, phone or contact form and respond to Queries
Contact Management
Contact Manager helps you to maintain your contacts, leads, accounts, customers, phone numbers, e-mails etc in a centralized place
Service Dashboard
Get an updated view of your support requests, tickets, agents, customers , companies data, articles, etc on a interactive graphical dashboard
Reports and Analytics
View customer support requests – day/week/month reports online and leverage it to improve your Customer Service activities
Using Aynsoft.com companies can resolve customer issues faster and efficiently by automating the entire support process
For additional information on our Customer Service Software, please contact us
